Is there a quick way to address instrument communication errors?
- Power off the system.
- While the system is powered off, power cycle the switch box by unplugging it.
- Wait for 30 seconds and re-connect the power cable before starting your system/ instruments.
- Reset cable connections, making sure that all cables are firmly inserted.
- Power on the system.
Should you have a question regarding your instrument, please reach out to Customer Technical Support at:
- support@biofiredx.com
- 801-736-6354 option 5
- 1-800-735-6544