General and Sales Inquiries

Want to know more about the BioFire® FilmArray® System or have a question for our team? Fill out the form below to contact us. Our team is ready to answer your questions and happy to receive your comments.

Corporate Offices

BioFire Diagnostics’ campus sits literally at the base of the Wasatch Mountains in beautiful Salt Lake City, Utah. We are located in Research Park, a neighboring annex of the University of Utah.

515 Colorow Drive
Salt Lake City, Utah 84108 USA
Phone: +1-801-736-6354
Toll Free: 1-800-735-6544
Fax: +1-801-588-0507
HR/Payroll Fax (Confidential): +1-801-384-0509

Customer Technical Service and Support

For online product support including instructional videos, technical notes and manual updates, please visit the Documents section.
Phone: +1-801-736-6354

Ordering and Sales Support

Phone: +1-801-736-6354 x 1502
Fax: +1-801-588-0507

International Sales: +1-801-736-6354 x 1536
Military Sales:1-801-262-3592
To Download Terms and Conditions of Purchase click here.