How should I decontaminate/clean my instruments?

For detailed instructions please see Contamination Prevention…

What preventative maintenance is required for my system?

BioFire® FilmArray® Instruments have built-in monitoring systems…

Is there a quick way to address instrument communication errors?

Power off the system. Reset cable connections, making…

If I need assistance with my instrument, who should I contact?

Should you have a question regarding your instrument, please…

What do the lights on my instrument mean?

For detailed instructions please see BioFire® FilmArraysup>®…

How do I find Instrument Error Codes?

In the Browse Runs tab, highlight the run you wish to view. Right…

How should I maintain my BioFire® FilmArray® System database?

Archiving Runs For detailed instructions please see the BioFire…

How do I send run files to BioFire technical support for review/troubleshooting while protecting patient information?

Insert a USB flash drive into the BioFire 1.5 System computer…