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What should I do in case of an instrument error?

January 18, 2019/in Instruments - FilmArray 2.0 System/by Kelly Branan

In the rare instance of an instrument error, contact Customer Technical Support with the instrument serial number (starts with FA or 2FA) and the error code at:

support@biofiredx.com 1-800-735-6544 or 801-736-6354 option 5.

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https://www.biofiredx.com/wp-content/uploads/bmx_logo-1-300x138.jpg 0 0 Kelly Branan https://www.biofiredx.com/wp-content/uploads/bmx_logo-1-300x138.jpg Kelly Branan2019-01-18 13:26:412019-01-18 13:26:41What should I do in case of an instrument error?

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Where can I find Instructions For Use (IFU) and other panel-specific docume...Is there a quick way to address instrument communication errors?

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You can download C. difficile Select pouch module feature and Installation Guide below.

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For assistance please contact our Technical Support team by email at support@biofiredx.com or phone at 801-736-6354 option 5 or toll free at 1-800-735-6544.