How do I send run files to BioFire technical support for review/troubleshooting while protecting patient information?

  • Plug a removable disk drive into one of the available USB slots on the front of your BioFire Torch.
  • Select the pertinent run in the Browse Runs Tab.
  • Select options.
  • Select Export Anonymized Runs.
  • You will now be able to select the removable disk drive you wish to export the run to.
  • Transfer USB flash drive to a computer with internet access and email it either directly to the Clinical Application Specialist handling your case or to

By following these instructions you ensure that all PHI (Protected Health Information) is removed from the run data.