How do I check on my existing order?

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US customers can check the status of an order using the Customer Order Status Tool You will need your customer ID to view an open order.

To obtain your customer ID or for questions related to an order, please contact Customer Service at salesorders@biofiredx.com or by phone at:

  • +1-801-736-6354 x 1502
  • International Sales: +1-801-736-6354 x 1502
  • Military Sales: 1-801-262-3592